Welcome to these Forums, pitti!

It would help a lot if you could provide some crucial data about the hardware (Mac, iPod, iPhone, etc.) you're talking about, plus the versions of the relevant software involved (OS, apps, etc.) in whatever it is you're trying to achieve.
That said, I suspect you're talking about an iPhone or perhaps an iPod touch. If true (specs please), you may have to update iTunes (and/or QuickTime) to a later or even the latest version (8.0 and 7.5.5 respectively). Errors of type 0xE80000
XX are returned whenever the version of iTunes used is less than required by the hardware/firmware (iPod, iPhone) involved. You might want to check your gadget's User Manual for details on the minimally required supporting software versions.
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alternaut, cyn, Dianne, DKMarsh, joemikeb, MacManiac
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